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Mrs. Fields Coo
Mrs. Fields Coo
Mrs. Fields Coo

Mrs. Fields Cookies NW Train Station

Dessert, Coffee, Tea, Bakery

Friendly staff in a pleasant setting make for a sure destination for those in the area.

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Location and hours

Location

Location

500 W. Madison Street #F014 , Chicago, IL

(312) 655-1931

Hours

Hours

Monday 11:00 AM - 10:00 PM
Tuesday 11:00 AM - 10:00 PM
Wednesday 11:00 AM - 10:00 PM
Thursday 11:00 AM - 10:00 PM
Friday 11:00 AM - 10:00 PM
Saturday 11:00 AM - 10:00 PM
Sunday 11:00 AM - 10:00 PM

More details

Delivery
Dine In
Reservations
Takeout
Pickup
Breakfast
Brunch
Lunch
Dinner
Accessible

Reviews

Overall rating

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4.7

(46 reviews)

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Reviewed on February 5, 2020 Verified Purchase

This is not strictly speaking a restaurant. They sell cookies and brownies.

JC
Jeffrey C.
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Reviewed on May 22, 2018 Verified Purchase

The cashier had no idea what the Restaurant.com certificate even was. She had to call her boss on the phone just to ring up my purchase. She was nice about it, but it was disappointing nonetheless.

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Christopher S.
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Reviewed on April 18, 2018 Verified Purchase

The staff was super friendly and courteous. It was a bit cold in there at first so someone came around and turned off all the over head fans. It was much more comfortable then. There is a good variety of food to chose from.

GD
Guest Diner
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Reviewed on April 12, 2018 Verified Purchase

Nicest people and best food around! Quality is always excellent!

DW
Debra W.
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Reviewed on March 22, 2018 Verified Purchase

Marley was the person on duty and she was so very helpful and nice. I would gladly visit there again.

SW
Stephanie W.
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Reviewed on January 5, 2018 Verified Purchase

Thomas was great

JD
Janet D.
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Reviewed on December 31, 2017 Verified Purchase

the caprese platter is delicious and the pizza is also very good nice atmosphere great service

DB
David B.
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Reviewed on December 26, 2017 Verified Purchase

Owner and employees are very nice and patient people

GD
Guest Diner
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Reviewed on December 14, 2017 Verified Purchase

Delicious Italian dishes. Great service. Cozy atmosphere. Perfect romantic cafe.

GD
Guest Diner
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Reviewed on December 12, 2017 Verified Purchase

excellent service, nice atmosphere nicely prepared dishes onion soup was excellent

DB
David B.
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Reviewed on December 11, 2017 Verified Purchase

Excellent restaurant. Comfortable, warm, quiet, and friendly. Everything is excellent. I had the Salmon and it came out so hot, I had to let it cool. The Caesar salad is one of the best around too. Great wines also.

GD
Guest Diner
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Reviewed on December 3, 2017 Verified Purchase

great service

DB
David B.
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Reviewed on October 8, 2017 Verified Purchase

absolutely the best fried calamari!!! everythings fresh and great service

DB
David B.
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Reviewed on July 31, 2017 Verified Purchase

The waiter was awesome!

GD
Guest Diner
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Reviewed on July 31, 2017 Verified Purchase

Service with Eric is as important as the great food

KK
Kathy K.
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Reviewed on June 27, 2017 Verified Purchase

Food was very good The waiter was very nice and great service

DC
Deanna C.
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Reviewed on June 24, 2017 Verified Purchase

Great little find of a type personal lunch or dinner spot. Excellent service, food is all terrific! Italian theme, but pizza great too. You won't be disappointed!

GD
Guest Diner
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Reviewed on June 22, 2017 Verified Purchase

consistently great food

KK
Kathy K.
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Reviewed on June 17, 2017 Verified Purchase

It's a great spot that we love to go to when in town!!

GD
Guest Diner
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Reviewed on May 19, 2017 Verified Purchase

best bruschetta ever

KK
Kathy K.
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Reviewed on May 18, 2017 Verified Purchase

Incredible good and service.

AK
Angela K.
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Reviewed on May 4, 2017 Verified Purchase

Very nice food selection

MD
Marcus D.
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Reviewed on May 4, 2017 Verified Purchase

Everything we ate from the second we got there was wonderful! The service was incredible. So rare to find!

GD
Guest Diner
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Reviewed on May 4, 2017 Verified Purchase

The food was excellent, the service was superb. just a really nice place to eat.

GD
Guest Diner
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Reviewed on September 1, 2016 Verified Purchase

Just a quick grab-n-go train station shop. Still good cookies, but not exactly a restaurant dining experience...

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Guest Diner
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Reviewed on October 7, 2015 Verified Purchase

Ordered the 15 inch decorated cookie to use for a birthday party. It turned out to be a hit and a good way to use this restaurant.com cert.

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Guest Diner
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Reviewed on September 22, 2015 Verified Purchase

This would excellent but the brownies had a frozen taste to them and I expected them to be fresh.

GD
Guest Diner
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Reviewed on June 21, 2015 Verified Purchase

Great service

GD
Guest Diner
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Reviewed on June 16, 2015 Verified Purchase

Fast service. Food good

GD
Guest Diner
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Reviewed on June 15, 2015 Verified Purchase

The server was very pleasant and accommodating.

GD
Guest Diner
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Reviewed on May 3, 2015 Verified Purchase

food and service was excelllent

GD
Guest Diner
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Reviewed on November 25, 2014 Verified Purchase

They have the best italian food anywhere. Plus the best waiter on the planet, Phil. A must to go to for excellent food and service!

GD
Guest Diner
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Reviewed on November 25, 2014 Verified Purchase

FOOD AND SERVICE

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Guest Diner
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Reviewed on November 11, 2014 Verified Purchase

Wonderful Food and great Service from Kelly!

GD
Guest Diner
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Reviewed on November 1, 2014 Verified Purchase

Our waitress was friendly and attentive. The food was delicious. We weren't rushed (except by one inexperienced bus boy) and were able to enjoy our time together at a leisurely pace.

GD
Guest Diner
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Reviewed on September 18, 2014 Verified Purchase

The servers and staff were extremely friendly and knowledgeable about the menu and drinks.

GD
Guest Diner
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Reviewed on September 17, 2014 Verified Purchase

cookies to take home

GD
Guest Diner
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Reviewed on September 15, 2014 Verified Purchase

Because we used a Restaurant.cm certificater we were told we could not take advantage of Happy Hour drinks, nightly specials or this evenings special menu. That left us with expensive dinners a la carte. No salad etc. My Bouillabase was good but not enough shellfush for the price..3 shrimp, 1 scallop 3 mussels, tiny pieces of calamari and small piece of fish wit 2 slices of toasted beat...$28My husbands's rib eye had chunks of fat, came with green beans and decorated with onion straws...$32. My husband had a glass of wine. The hot bread was great, served with hummus.

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Guest Diner
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Reviewed on August 30, 2014 Verified Purchase

Good service,good food, friendly place

GD
Guest Diner
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Reviewed on August 29, 2014 Verified Purchase

Very friendly staff and service was excellent!

GD
Guest Diner
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Reviewed on August 27, 2014 Verified Purchase

Always great food and service.

GD
Guest Diner
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Reviewed on May 20, 2014 Verified Purchase

Bought a gift tin and took it to my cousin's house. They told me that night they loved the cookies.

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Guest Diner
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Reviewed on May 19, 2014 Verified Purchase

My family and I enjoyed the good food and music, along with some dancing.

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Guest Diner
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Reviewed on May 12, 2014 Verified Purchase

gaming on the pricing does not really make this a deal

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Guest Diner
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Reviewed on May 11, 2014 Verified Purchase

Visited 3pm Mothers Day. Only diners for 2 hours so no competion.

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Guest Diner
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Reviewed on April 18, 2014 Verified Purchase

The staff was very freindly.

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Guest Diner

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